Privacy
Policy

1. Introduction

Costa Carts LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, interact with us, or purchase our products and services. By accessing or using our website, you agree to this Privacy Policy.

2. Information We Collect

A. Personal Information

We collect the following personal information directly from you when you provide it:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (processed securely through third-party payment systems)
  • Dealer application details (if applicable)

B. Non-Personal Information

We automatically collect certain information when you access our website:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed and time spent on the site
  • Referring URLs

C. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience and gather analytics. You can manage cookie preferences in your browser settings.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Respond to inquiries and provide customer support.
  • Manage dealer applications and relationships.
  • Improve website functionality and user experience.
  • Send promotional materials and updates (with your consent).
  • Comply with legal obligations and enforce our Terms and Conditions.

4. How We Share Your Information

We do not sell your personal information. However, we may share your data with:

  • Service Providers: Third-party vendors who assist with order processing, payment handling, shipping, and marketing.
  • Dealers: Authorized dealers may access your information to fulfill product or service requests.
  • Legal Authorities: When required to comply with legal processes, enforce our rights, or protect our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing your information.

6. Data Security

We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Secure Socket Layer (SSL) encryption for data transmission.
  • Restricted access to personal data.
  • Regular security audits and system updates.

However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

A. Access and Update

You have the right to access and update your personal information. Contact us at info@costacarts.com to request changes.

B. Opt-Out

You can opt out of receiving promotional emails by clicking the “Unsubscribe” link in our communications or contacting us directly.

C. Data Deletion

You can request the deletion of your personal data by contacting us, subject to our legal obligations to retain certain information.

D. California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal data we collect and how we use it.
  • The right to request deletion of your personal information.
  • The right to opt-out of the sale of personal information (note: we do not sell data).

8. Children’s Privacy

Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted on our website. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you can contact us at:

  • Email: info@costacarts.com
  • Phone: 855-203-2525
  • Mailing Address: 460 Hillsboro Technology Drive, Deerfield Beach, FL 33441

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